Pink Hair Candy™ Policy
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We do our best to ship within 7-14 days of orders being placed. We take great care in each and every order no matter how big or small.
Hair Accessories (only) are generally shipped via Regular Mail with the United States Post Office or Federal Express, unless otherwise specified. Please contact us to discuss other shipping arrangements.
Shipping Costs are as follows...
total up to $10.00 Shipping Costs* $1.50
total up to $20.00 Shipping Costs* $4.50
total up to $50.00 Shipping Costs* $7.50
total up to $100.00 Shipping Costs* $10.50
*Shipping cost is based on ground shipping in the 48 continental states and excludes any additional delivery charges as noted in the product description area.
At this time we only ship to the United States and Canada. Please note, Canadian orders may be subject to Canada's VAT tax unless sent as a gift. We suggest checking your local tax rules before ordering.
Pink Hair Candy™ offers a gift wrapping service for an extra $4.00 . We are happy to include a gift card, please use the gift message section for the personalization.
Pink Hair Candy™ strives to provide our customers with the highest quality merchandise and an exceptional shopping experience.
If you are not completely satisfied with your non-custom item, you may return it, for a refund, exchange, or store credit within 7 days from the date received. Returned items must be unused, in their original condition and their original packaging. You will still be responsible for shipping. Upon receipt of your approved return, Pink Hair Candy™ will either issue a refund, store credit, or ship the item you selected in exchange.
Custom-designed items, personalized items, and other made-to-order items require payment in full upon order, and cannot be returned or exchanged. Items that are custom, personalized or made-to-order are noted in either the product description or indicated in the ships in time.
Pink Hair Candy™ takes great pride in the way we package our products. Unfortunately, pieces are occasionally damaged during transit. Should this happen during your delivery, it is important to note the damage on the bill of landing before the delivery truck leaves if applicable. We will work with the PO to repair or replace the damaged item as quickly as possible.